Q: Am I eligible to win the Sweepstakes?

A: The Cycle Sellerz Sweepstakes (the “Sweepstakes”, aka "CMG#") is intended for legal residents of the 50 United States (USA), including the District of Columbia and Canada (Excluding Quebec)

Q: Do you ship to my country?

A: Currently we only ship "CS Apparel" items to the United States & Canada. All other items that are NOT "CS Apparel" can only be shipped to legal residents of the 50 United states.

Q: How long does shipping take?

A: All items usually ship out in 1-3 days from the warehouse.

-Please Allow 3-5 business days for shipping in US

-Please be aware that “CS Apparel” items ship separately from all other items ordered.

 *Select and oversize products may vary on shipping time*

Q: Do we provide tracking info?

A: You will be able to track your order through "My Account" or we will provide a tracking number via e-mail or text once your order has shipped

Q: What is the return policy?

A: See footer for the Returns/Exchange policy

Q: Do I have to pay sales tax?

A: You only have to pay sales tax if you are located in the same state as our headquarters (FL)

Q: When will my credit card be charged?

A: Your credit card will be charged immediately upon order placement.

Q: How do I use a coupon?

A: After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

Q: How do I find my product?

A: To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

Q: I need a copy of my receipt/invoice.

A: Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.

Q: How do I contact you?

A: Please click on the contact us link in the footer (bottom left) for contact information.

Q: Has my order shipped?

A: Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status.

Q: My order never arrived.

A: Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Q: An item is missing from my shipment.

A: Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance. Please remember that "CS Apparel" items ship from a different warehouse than all other items.

Low Price Guarantee

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

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