FAQ

What Can I Exchange?

If you are not completely satisfied with your purchase, we will be happy to exchange products in new/unused condition within 14 days of delivery.

Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.

The few exceptions for items that cannot be returned include:

  • Items Marked “Non-Returnable” (clearly indicated on the product page before placing your order)
  • All Wheel & Tire Packages

What Are My Shipping Fees?

For orders delivered within the continental US where reason for return isn’t a result of a MotorcyclePartz error, the cost of the return shipping is the responsibility of the client.

Freight, international & non-continental US returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by MotorcyclePartz, a return shipping label will be provided.